Scheduler Phone: (318) 416-8281

Welcome to the CENLA Community Action Committee Inc. Appointment Scheduler for the Low Income Home Energy Assistance Program (LIHEAP)

Upcoming Appointments

View/Cancel upcoming appointments here.

Schedule an Appointment

Schedule your appointments here.

Upload Documents

Upload documents for your upcoming appointment here.


Important Message

PLEASE READ BEFORE PROCEEDING:

You must use the online scheduler or call the number listed below to book or cancel your appointment. This appointment will be in-person. 

Those who are scheduling on-line may either upload copies of the information listed below using the "Document Upload" feature or bring the information at the time of your scheduled appointment.  The document upload feature is not available for telephone scheduling, therefore those who elect to schedule appointments via telephone must bring the required documents at the time of their appointment.  

Please ensure that all information is complete, whether it is uploaded or brought in at the time of scheduled appointment.  We will not accept incomplete information and your appointment will be rescheduled.

Appointments are scheduled on a first-come, first-served basis and are subject to the availability of funds.

INFORMATION NEEDED TO APPLY

  • Current Driver’s License
    • You must provide Driver’s License or State issued ID for all household members age 18 or older
  • Social Security Cards
    • You must provide Social Security Cards for all household members. If cards are not available, you may submit a food stamp budget sheet, tax return or other approved verification as long as the full number Is visible
  • Proof of all Household Income
    • Last four consecutive check stubs for employed household members
    • Proof of unearned income (Social Security, Unemployment benefits, pension statement, proof of disability, etc.)
  • Most recent utility bill
    • Utility account must be active and bill may not be older than 30 days
    • Must include portion of the bill that shows usage
    • Utility account cannot show a credit balance (not to be confused with auto pay)
  • Disconnect notice (if you received a shut-off notice from your energy company)
  • Proof of present address
    • This is required if the address on Driver’s License or state issued id does not match the address that is listed on utility bill
    • Acceptable proof includes paystubs, award letter, budget sheet, rental/lease agreement. Mortgage statement, phone bill, cable bill, rent receipt, proof of insurance or other current mail
    • Documentation must be dated within the last 30 days
  • Proof of Housing Utility Allowance
    • If you reside in a Housing Authority funded property, you must provide a copy of your utility allowance worksheet…No Exceptions!

Information

CENLA Community Action Committee, Inc. (CENLA CAC) provides services through thirteen (13) programs / services that are designed to assist low-wealth, elderly, and disabled citizens of Rapides Parish.

Locations Served: Rapides Parish

  • Locations Served: Rapides Parish

Additional Notes

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (318) 416-8281 and following the instructions.